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Questions We Often Receive About Car hiring service

The minimum age requirement for car rental is typically 21 years old, but it may vary depending on the rental company. Some companies may require renters to be at least 25 years old

Generally, car rental companies require a valid full driver's license. Provisional or learner's licenses may not be accepted. It's best to check with the specific rental company for their requirements.

To rent a car, you will typically need a valid driver's license, a credit card in the renter's name for payment and deposit purposes, and proof of insurance if it's not provided by the rental company.

Most car rental companies require a credit card for the rental process, as it serves as a security deposit. However, some companies may accept a debit card or cash deposit, but additional requirements and restrictions may apply.

Basic insurance coverage is often included in the rental price, but it may have a deductible and limitations. Additional coverage options are usually available for an extra fee, and it's recommended to review the terms and conditions.

Rental agreements typically include a mileage allowance per day or per rental period. If you exceed the mileage limit, additional charges may apply. It's important to clarify the mileage policy with the rental company.

Cross-border travel with rental cars is usually allowed but may require prior authorization and additional fees. It's crucial to inform the rental company about your travel plans to ensure compliance with their policies.

Additional drivers can be added to the rental contract, but they may need to meet certain requirements, such as being above a certain age and presenting a valid driver's license. Additional fees may apply for extra drivers.

Late returns may result in additional charges. Most rental companies have a grace period, but if you exceed it, you might be billed for an extra day or charged hourly fees. It's advisable to inform the rental company in case of delays.

In case of an accident, it's important to prioritize safety and then contact the rental company's emergency hotline for guidance. If the car breaks down, the rental company will usually provide assistance and arrange for a replacement vehicle if needed.